About Us
Store Hours
Monday Through Friday 8 AM to 5PM
Saturday 9 AM Through 5PM
Sundays and Stat Holidays, Closed
24 Hour On Call Service Available through pre-arranged contracts only.
Staff Profiles
Mike Fritzler, Managing Partner
Mike manages the day to day aspects of the company and workflow. He also designs and implements most of the servers in our server farm locally, and designs networks and servers for all of our clients. Having 20 years of experience in the computer industry as manager of FACT Computers, Mike has seen all forms of equipment from the original PC's and Apple Mac Classics to Mainframe systems, AX400 based units and various forms of networking. Mike has training in Microsoft Servers, Novell, Citrix, Apple, Hewlett Packard Printers, Servers and Workstations.
Eric Bernath, Managing Partner
Eric comes back to us after a several year sabbatical at the Provincial Auditors office. Being trained in a wide variety of IT hardware and software, Eric is able to focus on your issues and solve your problems. We welcome Eric into his new role as Partner at FACT Computers, and he will be assisting Mike with all levels of running the business.
Rob Szarkowicz, Service Manager
Rob handles service and related service issues for a vast number of our clients. Pulling from 15 years with FACT and several years before that, Rob has also seen almost every form of technology to date. He specialized in PC and Printer repair, including all forms of software. Rob has training in Microsoft, Hewlett Packard Printers, Servers and Workstations.
Graham Schneider, Apple Service Technician
Graham has a few years experience in the IT field, and specializes in Apple systems. He handles most of our in shop Apple systems, and if you have problems or questions, he'll be the man to talk to.
Boyd McLeod, Service Technician
New to us in 2008, Boyd is quickly becoming a valued team player. He is focused on our clients needs, but can also recommend new products when the time arises. His skills are varied and can be found working on everything from servers, Macs to desktop equipment.
Jack Dublanica, Bank Service Technician
Jack came to us in early 2007 and has taken over the role as our banking support specialist. He is in charge of all security system installs, currency counter and CDU repairs, ATM repairs, and all of the related equipment.
Lance Zwolinski, Sales Clerk
Lance rejoined FACT in 2008 after being away from us for 10 years. He is looking after all inbound and outbound systems brought to the shop, sales, and managing the main floor.
Michelle Fritzler, Part Time Accountant
Even though Mike does the day to day accounting, sometimes it's better if he doesn't do some of the reconciliations. So he calls in his wife to do this for him. Her full time job as the Accounting Manager for a local Advertising Agency, which helps in figuring out Mike's daily accounting methods.